“Artificial intelligence (AI) is clearly transforming how we work and live,” says Britney Cole, Blanchard’s vice president of innovation and head of the Blanchard Innovation Lab and Experience Center. “We are living through a renaissance of possibility—and a reckoning with reality.
“I think about when the internet first became a thing we all had access to; remember that? It was exciting but also overwhelming. We knew it would change everything, even if we didn’t yet know how. That’s exactly where we are with AI. It’s already in our everyday lives, helping us write emails, brainstorm ideas, plan meals—and it’s creeping deeper into how organizations deliver learning and support their people.
“But here’s the thing: technology changes fast, but the human stuff doesn’t.”
