“Have you seen the latest numbers on engagement, trust, and burnout?” asks Randy Conley, a leadership expert at Blanchard.
“Engagement has just tied an all-time low, trust in leadership has dropped seven additional points, and burnout is affecting four out of ten workers—especially middle managers. That’s a lot to deal with. In spite of this, there are pockets of greatness occurring in every organization—places where individual managers are creating what I call environmental excellence.
“In these organizations, leaders are acting as environmental curators, pulling together the resources, rituals, and strategies that allow people to thrive….”
