Empathy has become a cornerstone of effective leadership that is increasingly critical in today's evolving workplace, says Dr. Jay Campbell, chief product officer, thought leader, and co-creator of Blanchard's new Leading with Empathy™ online course.
“Empathy is urgently needed today—perhaps more than at any time in the past decade,” says Campbell. “But leaders must overcome the common misconception that they have to choose between high empathy and high accountability.
“Today's leaders are facing a big challenge. They must deliver exceptional results, rapidly, while helping their people feel genuinely seen, supported, and inspired. It's clear that being either compassionate or results-driven isn't enough.”
